The Zeytin Robe

Hi there Christine,

Thank you so much for reaching out to us with this feedback! We're sorry to hear that you had this trouble with sizing your new Oddbird robe. We offer these pieces in the sizes we do to cover a range of body types with each piece, thereby minimizing units produced within each batch.

Of course, we totally understand how this may sometimes make sizing our pieces a bit difficult and we do apologize for this inconvenience! As a note for future reference, we generally recommend leaving a bit of room in your robes so that you can launder your piece a bit more freely as handwoven items tend to draw in a bit during the drying process.

As we'd hate for you to be inconvenienced by the back and forth, we'd love to go ahead and waive the return shipping fee on your open return with us as a thank you for your continued support of our small business! A member of our service team will be reaching out to you shortly to arrange this.

We're so grateful to have you as a member of our Oddbird family and look forward to the opportunity to serve you again in the future!✨
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Warmly,
The small but mighty team at Oddbird Co.

Hi there!

Thank you so much for reaching out to us with this helpful feedback! We’re sorry that you have found our Zeytin robe to be rough to the touch.

All of our textiles are woven from high quality unprocessed cottons and linens and therefore require a small period of ‘breaking in’ to reveal their true softness, as well as increase their absorbency. We opt to use these unprocessed fibers, as they increase the lifespan of the textile and ensure that the garment can and will serve you well for decades.

This ‘breaking in’ process requires a nice soak (for optimal results, include a natural fabric softener) for 4-6 hours followed with a wash and dry cycle. This soaking process allows for the threads to fully hydrate and plump and in turn, increases the absorbency of the towel. Usually this ‘breaking in’ process will take about 4-5 washes until it releases its true texture and hand. Once the initial ‘breaking in’ is complete, the towels will get better and better with time and use and will continually increase in both softness and absorbency. You can find these care instructions available on the product care section of our website.

Many Turkish towels available on the market nowadays are factory made using processed fibers, and even including polyester to obtain a luxury drape and initial softness from the get go. However, these factory-made towels tend to last for a fraction of the amount of time our towels.

We hope that this was informative and helped relieve some of your disappointment.

Additionally, if you would like to try some of our other towels, I would love to recommend a few that have a lovely initial softness that gets even better after being broken in. Our Dalga towel, Redline, and Damat fabrications are incredibly soft and are some of our very best sellers!

If you have any questions or concerns please feel free to reach out to our service team at customerservice@oddbirdco.com, we are always happy to help!
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Warmly,
The small but mighty team at Oddbird Co.